Welcome to Cedarview House’s Privacy Policy

We collect only the personal information necessary to provide our services, respond to inquiries, and manage reservations.

• Contact information: name, email address, phone number, and postal code when you make a reservation or send an inquiry.
• Reservation details: date, time, party size, dietary preferences, and special requests.
• Card-room information: if you choose to participate in the card room, we may collect age verification details (proof of being 18 or older) and, where required, player identification for responsible gaming purposes.
• Technical information: IP address, browser type, device information, and pages visited when you use our website, collected through cookies and analytics tools.
• Communication records: copies of emails, phone messages, or other correspondence you send to us.

We use your personal information to operate our restaurant, provide excellent service, and communicate with you effectively.

• To process and manage reservations, including sending confirmations and reminders.
• To respond to inquiries, feedback, or requests submitted through our website, email, or phone.
• To send you information about Cedarview House, such as seasonal menus, events, or special offers, if you have opted in to receive such communications.
• To manage access to the card room, including age verification and compliance with applicable gaming regulations.
• To improve our website, services, and customer experience through analytics and aggregated data.
• To meet legal and regulatory obligations, such as record-keeping and fraud prevention.

We do not sell, rent, or trade your personal information. We only share information as necessary to provide our services or as required by law.

• Service providers: We may share information with trusted third parties who assist us in operating our website, processing reservations, or sending communications. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Cedarview House, our guests, or others.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, personal information may be transferred as part of the transaction, subject to applicable privacy laws.
• With your consent: We may share information for other purposes if you have given us explicit consent to do so.

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Reservation and inquiry information is typically retained for 24 months after your last interaction, unless a longer period is required for legal or regulatory reasons. Card-room records, including age verification, are retained in accordance with applicable gaming regulations.

We implement reasonable physical, technical, and administrative safeguards to protect your information against loss, theft, unauthorized access, disclosure, copying, use, or modification. Security measures include encrypted data transmission, restricted access to personal information, and regular staff training on privacy practices. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security.

Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our site.

• Cookies are small text files placed on your device that help us remember your preferences, analyze site traffic, and improve functionality.
• We use analytics services, such as Google Analytics, to collect aggregated information about site usage, including pages visited, time on site, and referring sources. This data is anonymized where possible.
• You can control cookies through your browser settings; however, disabling cookies may affect certain features of the website.
• For more details, please review our Cookie Policy.

You have the right to access, correct, or delete your personal information held by Cedarview House, subject to certain legal exceptions.

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may ask us to correct any inaccurate or incomplete information.
• Withdrawal of consent: You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.
• Opt-out: You may unsubscribe from marketing communications at any time by clicking the ‘unsubscribe’ link in our emails or contacting us directly.
• To exercise any of these rights, please contact us using the information in the ‘Contact Us’ section below.

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the ‘effective date’ at the top of this page and post the updated policy on our website. If the changes are material, we will provide a more prominent notice, such as a banner on our website or an email to affected individuals, where appropriate. We encourage you to review this policy periodically to stay informed about how we protect your information.